Privacy Policy

1. Acceptance of Terms

By accessing and using Eabha's services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service. If you do not agree with any part of these terms, you must not use our services.

2. Information We Collect

We collect information that you provide directly to us, including but not limited to:

• Business name and contact information
• Phone numbers and call recordings
• Appointment details and calendar information
• Business operating hours and preferences
• Payment and billing information
• Any other information you choose to provide

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our AI receptionist services
• Process and manage appointments
• Communicate with you about our services
• Train and improve our AI models
• Comply with legal obligations

4. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EABHA AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

You acknowledge that our AI service may make errors or mistakes, and we cannot guarantee 100% accuracy in call handling, appointment booking, or any other service function. You use our service at your own risk.

5. Data Security

While we implement reasonable security measures to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

6. Third-Party Services

Our service integrates with third-party platforms (Google Calendar, Calendly, Telegram, etc.). We are not responsible for the privacy practices or content of these third-party services. Your use of such services is governed by their respective privacy policies.

7. Call Recording and Processing

By using our service, you consent to the recording and processing of calls handled by our AI receptionist. These recordings may be used to improve our service, train AI models, and ensure quality control. You are responsible for ensuring compliance with local call recording laws and obtaining necessary consents from your callers.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Call recordings and appointment data may be retained for service improvement purposes.

9. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your data (subject to legal obligations)
• Data portability
• Objection to certain processing activities

10. Indemnification

You agree to indemnify, defend, and hold harmless Eabha and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of our service, violation of these terms, or violation of any rights of another party.

11. Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting. Your continued use of our service after changes constitutes acceptance of the modified policy.

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Ireland, without regard to its conflict of law provisions. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Ireland.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at: